Sales & Operations Coordinator

Hallmark Solutions • Full-time • Scotland, Scotland, GB • £24,000 - £28,000 / year • 2w ago

Job Title: Sales & Operations Coordinator

Atlas CablesAtlas Cables is a privately owned manufacturer of hand-assembled cables, and associated components, for audio, video, power and comms applications. Details of the company’s extensive product spread are contained within the company’s website

Atlas products are typically sought after by consumers who recognise that their high-end equipment’s performance e.g. audio speakers costing £‘0,000s, can be compromised if coupled with inferior cables.

Atlas reaches its customers through a network of channel partners located around the world. Within the UK, Holland and Belgium it supplies directly to dealers / retailers.

Overview

An exciting opportunity has arisen for a proactive and detail-oriented full time Sales & Operations Coordinator to support the smooth running of our internal systems while playing a supporting role in our outward sales effort. Reporting to the Managing Director, the ideal candidate will be highly organised, comfortable managing digital tools and systems, and confident engaging with partners via email and phone. This role is critical to ensuring sales operations run efficiently so that our sales team can focus on relationship building and closing sales opportunities.

Key Responsibilities

Sales Support

Proactively engage with partners via phone and email to communicate promotions, new opportunities, and product updates.
Generate and maintain a lead list, passing warm leads to the Sales team for follow-up and closure.
Assist with partner onboarding and maintain up-to-date contact records in the CRM.

Operations & Systems

Day-to-day management of Orderwise – including order processing, inventory updates, Online Shop upkeep and basic system troubleshooting.
Oversee SharePoint structure and updates, ensuring files, price lists, and partner resources are current and accessible.
Maintain and manage our CRM system, ensuring data accuracy, pipeline hygiene, and reporting consistency.
Coordinate sales documents, agreements, and contract tracking in line with company procedures.

Logistics & Administration

Provide support on export paperwork and shipping documentation, including Incoterms, customs declarations, and commercial invoices.
Liaise with internal departments to ensure timely fulfilment and delivery of orders.
Work closely with accounts and dispatch to flag any delays, issues, or discrepancies.

Essential Skills & Experience

Experience in an admin, operations, or sales support role.
Proficiency in business software systems such as Orderwise, SharePoint, and CRM platforms.
Clear and confident communicator (written and verbal).
Ability to multitask, prioritise effectively, and work independently.
Strong attention to detail and commitment to accuracy.

Desirable

Knowledge of international shipping processes and customs documentation.
Experience supporting a technical or B2B sales team.
Familiarity with Incoterms and commercial logistics.
Dutch speaker.

Salary

Competitive, based on experience.

Location

Kilmarnock, Scotland. Office-based.

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