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Visitors Assistant, Scarborough Castle

English Heritage • Contract • YO1, York, York, England, United Kingdom • from £12.21 / hour • 1d ago

Kickstart your career in heritage with a hands-on role that brings history to life for every visitor.

About the Company

English Heritage is a national charity that cares for over 400 historic sites and more than a million artefacts across England. From iconic castles to hidden gems, its mission is to connect people with history through memorable, accessible, and meaningful experiences.

About the Opportunity

As a Visitor Assistant at Scarborough Castle, you’ll play a key role in creating a warm, informative, and engaging experience for all guests. You’ll work alongside a friendly team to support daily site operations, deliver excellent customer service, and contribute to a safe and well-presented environment. You’ll gain full training, access to career progression in heritage, and enjoy a range of benefits—including free site access and apprenticeship opportunities.

What We’re Looking For

Enthusiasm for working with people and providing great customer service
Enjoyment of teamwork and clear communication
Willingness to work weekends and Bank Holidays
Paid or voluntary public-facing experience (desirable)
Passion for sharing stories and making heritage accessible

Join English Heritage and help bring history to life for everyone.

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