Acas Adviser, Newcastle

Acas • Full-time • Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom • £28,755 - £29,661 / year • 13h ago

💬 Help Shape Fairer Workplaces Across the UK – No Experience in Employment Law Needed!

About the Company

Acas (Advisory, Conciliation and Arbitration Service) is a trusted, independent public body that helps improve working life in the UK by promoting better employment relations. Acas offers expert guidance, support, and dispute resolution to both employers and employees.

About the Opportunity

This is a fantastic entry-level role to launch a meaningful career supporting individuals and organisations with workplace issues. As an Acas Adviser, you’ll provide impartial advice over the phone, helping callers resolve employment-related problems. No prior knowledge of employment law is required—comprehensive training is provided over 10 weeks.

You’ll gain in-depth knowledge of employment practices, develop conflict resolution and communication skills, and build your confidence as a workplace adviser. Alongside a competitive salary, you’ll benefit from a generous Civil Service pension, flexible working, and continuous professional development.

What We’re Looking For

Excellent verbal communication and listening skills
Confidence in providing customer service and influencing decisions
Ability to manage your own and others’ emotions in sensitive situations
Comfortable working at pace in a busy environment
Strong problem-solving skills and ability to interpret complex information

🕘 Apply by: 11:55 pm, Sunday 13th July 2025

📅 Virtual Info Session: Tuesday 8th July, 1–2pm – Click here to join

👉 Ready to make a difference? Apply now to join Acas and support better working lives.

Acas

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