HR Assistant

Redwing Solutions Ltd • Redditch • £24,501 - £27,000 / year • 3d ago

Let’s get down to the ‘nitty gritty’ of what the role involves daily: - Triaging calls we receive from clients and assigning the work to a member of the team. - Providing our clients with answers to their day-to-day HR questions. - Working with the HR Advisors/HR Consultants to provide letters, templates and structures. - Undertaking HR Administration from designing Job Descriptions to collating Exit Interview information. - Collecting Employment References. - Drafting Employee Handbooks for new and renewing clients. - Designing practical HR and employment law presentations to communicate requirements with our clients and prospects. - Responding to email requests for more information in a professional and friendly way. - Supporting HR Advisors/HR Consultants with their case work. - Supporting our clients with SAR requests. - Preparing articles for our newsletter and blogs for our website on employment law and HR advice aimed at small business owners. - Maintaining accurate and up to date records of client interactions on MS Sharepoint and the CRM. - Attending conferences, trade fairs, expos to represent and promote the Company. - Taking details from new client enquiries made over the phone. Our perfect candidate will have: - A passion for HR and have completed a degree in Business Management, HR or Psychology and be looking for their first job in the profession. - Want to work as part of a team delivering transactional HR support to clients across the UK. - A confidential approach to their work. - An appreciation for data protection, handling data sensitively and securing data held. - Excellent written English skills - IT Literacy and be confident speaking on the phone. - The ability to show how they embody our core values which are; client’s needs first, caring and honesty, work hard and have fun, go the extra mile, get stuff done. - Their own transport, we are about ½ mile walk from a bus stop. - Have the right to work in the UK. Redwing Solutions was founded in 2004. We are the UK’s leading HR Consultancy specialising in HR for Day Nurseries, Pre-schools and Out of School Clubs. We were shortlisted by Personnel Today for the HR Consultancy of the Year award in 2020. Due to continued growth, we now seek a full time HR Assistant to join the Team Redwing.We are based in the town of Redditch in Worcestershire and the role will be office based.Some reasons why we are a great place to work: - We work Monday to Friday, 9 a.m. to 5 p.m., 37.5 hours per week. - Office dog! *woof - We work in a beautiful, converted cow shed, with a country lane that we can walk up on a warm sunny lunchtime (perhaps taking Reggie for a comfort break). - We work hard, but we have fun, ask Alexa to play 90’s pop, celebrate birthdays, all true of us. We are encouraged to delight our clients with WOW moments, recognising the real value of the relationship we have with them.Plus, we really make a difference to the lives of the business owners and managers we support each day! Imagine stressing over an employment matter, and then realising that there is a team of dedicated HR professionals in Redditch that will support you, hold your hand (albeit virtually) and advise you on what you need to do and when.