Kickstart your tech career supporting world-leading science at the Royal Observatory Edinburgh.
About the Company
The Science and Technology Facilities Council (STFC), part of UKRI, is one of Europe’s largest research organisations. Through its UK Astronomy Technology Centre based at the Royal Observatory Edinburgh, it pioneers innovative scientific instrumentation for ground and space-based astronomy. STFC fosters a collaborative, inclusive, and curiosity-driven culture, supporting impactful research and world-class facilities across a diverse range of scientific disciplines.
About the Opportunity
The Digital Helpdesk Support Level 6 Apprenticeship offers an 18-month, full-time, paid training role based in Edinburgh. As part of a small IT team, you’ll provide first-line helpdesk support across a mixed software environment, with a primary focus on Windows. You’ll gain hands-on experience while completing a SCQF Level 6 qualification, supported by training provider QA and STFC’s expert apprenticeship team. This opportunity combines technical development with access to sports, social groups, and potential overseas placements, all within a world-renowned research setting.
What We’re Looking For
- Achieved/predicted two National 5s at Grade C/4 or above, including English and Maths
- Enthusiasm for IT with examples of personal, academic, or work-based computing projects
- Strong communication and problem-solving skills
Desirable:
- Knowledge of PC/Mac hardware
- Familiarity with Microsoft Desktop Products
- Experience with Windows and/or MacOS operating systems
- Note: Applicants must meet apprenticeship eligibility criteria and complete an initial assessment with the training provider.
