Customer Service Assistant, Madame Tussauds Blackpool

Merlin Entertainments • Contract • Blackpool, Blackpool, England, United Kingdom • £7.55 - £12.21 / hour • 3m ago

Bring joy to guests at one of the UK’s most iconic seaside attractions — a perfect first step into the world of entertainment and tourism!

About the Company

Madame Tussauds Blackpool is part of Merlin Entertainments, a global leader in themed entertainment. Alongside Peter Rabbit™: Explore & Play, the attraction blends interactive experiences and celebrity wax figures with world-class guest service in the heart of Blackpool.

About the Opportunity

As a Customer Service Assistant, you'll work across various guest-facing areas including retail, admissions, VR, and entertainment zones. This seasonal, flexible-hours role (April–November) offers dynamic, fast-paced experience ideal for building skills in sales, customer interaction, and operations. Perks include monthly bonuses, staff discounts, and free access to Merlin attractions worldwide.

What We’re Looking For

A positive, can-do attitude and love for customer service
Team player comfortable in a fast-paced, energetic setting
Sales-driven mindset with a focus on guest satisfaction
Previous experience in commercial roles is a plus but not required
Availability for flexible shifts throughout the season

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