Earn, learn, and grow with a nationally recognised financial services apprenticeship at NatWest.
About the Company
NatWest Group is one of the UK’s leading banking institutions, committed to supporting customers, communities, and colleagues alike. With a strong focus on flexible working and career development, NatWest offers a dynamic environment where people at all levels can thrive. You'll be joining a supportive, collaborative workplace with a clear focus on personal growth and meaningful impact.
About the Opportunity
Starting in October 2025, this Customer Service Apprenticeship within NatWest’s Commercial & Institutional – Direct Sales & Relationship Management Team gives you the chance to launch your career in financial services with full technical training and an externally accredited Level 3 Financial Services Customer Advisor apprenticeship.
You’ll:
- Support customers to reach their financial goals
- Learn about financial regulations, banking services, and customer outcomes
- Receive dedicated mentoring, an individual learning plan, and regular feedback
- Earn a competitive salary of £25,020 with a comprehensive benefits package, including 25 days’ holiday and pension contributions
- This is a hybrid role based in the UK, with flexible working options.
What We’re Looking For
- Passion for learning and self-development
- Strong communication and interpersonal skills
- Customer-focused with a problem-solving mindset
- Analytical, logical, and adaptable to change
- Organised with effective time management
Eligibility:
- Ideally, GCSE Maths and English (A–C / Level 4), but support is available if you don’t yet meet this
- No prior qualifications or extensive experience required in the subject of study
Apply now to take your first step into financial services with NatWest – no experience necessary, just ambition and drive.
