Admissions Supervisor, London Dungeon

Merlin Entertainments • Contract • London, Greater London, England, United Kingdom • from £13.94 / hour • 3m ago

Step into two iconic London attractions and lead magical guest experiences every day!

About the Company

Shrek’s Adventure! London and the London Dungeon are part of Merlin Entertainments, a global leader in themed entertainment. These attractions offer immersive, theatrical experiences that captivate and thrill guests — from the fantasy of Far Far Away to the dark history of London's past.

About the Opportunity

As Admissions Supervisor, you’ll oversee front-of-house operations across both attractions, lead a team of Hosts, and help drive sales and exceptional guest service. This 6-month fixed-term role includes training, mentoring, and daily leadership — ideal for developing supervisory and operational management skills in a high-energy, guest-focused environment.

What We’re Looking For

Experience in ticketing/admissions roles
Proven ability to drive sales and revenue
Previous line management experience
Strong focus on customer service improvement
Ability to deliver engaging team briefings
Flexible availability, including weekends and peak periods

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