Power Tools Customer Support

Bosch Group • Full-time • Buckingham, Buckinghamshire, England, United Kingdom • 1m ago

Kick-start your customer service career at a global tech leader in this hands-on, hybrid role supporting Bosch power tools users.

About the Company

Bosch is a global innovator in mobility, consumer goods, industrial technology, and energy solutions, with over 420,000 employees across 128 countries. In the UK, over 6,000 associates drive outstanding service and innovation. Bosch Power Tools is dedicated to delivering high-quality tools backed by exceptional customer care.

About the Opportunity

Join the Power Tools Customer Support team in Denham (near Uxbridge) and play a vital role in delivering technical support, coordinating tool repairs, assisting with spare parts selection, and resolving customer issues. You’ll also work cross-functionally to improve service processes and support training and quality initiatives.

This full-time role (37.5 hours/week) is office-based with the flexibility of up to 2 days per week working from home.

What We’re Looking For

Strong communication skills (written and verbal)
Passion for customer service and problem-solving
Calm and detail-oriented under pressure
Proficient in Microsoft Word and Excel
Advantageous: Driving licence and/or workshop repair experience

Join Bosch to deliver excellence in customer support and grow within a world-class tech brand.

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