Drive the client experience behind global events with The Economist Group—perfect for ambitious early-career professionals ready to lead.
About the Company
The Economist Group is a global organisation renowned for its analytical rigour, independence, and thought leadership. Through its four core businesses—The Economist, Economist Impact, Economist Intelligence, and Economist Education—it delivers insight and innovation to individuals and organisations in 170 countries. The Economist Impact - Events division hosts over 80 world-class events annually, convening global leaders to debate the most pressing strategic issues of our time.
About the Opportunity
As Customer Services Manager in the EuroFinance/CPI unit of Economist Impact - Events, you'll ensure exceptional client experiences throughout the lifecycle of our high-profile international events. From managing sponsor relationships and overseeing delegate registration to handling onsite logistics and coordinating with marketing, you’ll play a central role in event execution. This London-based hybrid role offers excellent development opportunities in client management, technical event platforms (like Cvent), and international travel, all within a values-driven, inclusive environment.
What We’re Looking For
- Experience working onsite at events or in hospitality
- Advanced user of Cvent and comfortable with CRM/database tools (e.g., Salesforce)
- Intermediate Excel skills for reporting and analysis
- Strong communication and organisational abilities
- Comfortable working in a fast-paced, multi-tasking environment
- Available to work from the London office 3 days a week
- Willing to travel for events in the UK and abroad
Join a team where progress and integrity are the standard.
