Customer Service Assistant - Attractions, Warwick Castle

Merlin Entertainments • Contract • Warwick, Warwickshire, England, United Kingdom • from £12.31 / hour • 3m ago

Step into history and bring legendary stories to life at one of the UK’s most iconic castles!

About the Company

Warwick Castle Resort is part of Merlin Entertainments, a global leader in visitor attractions. With over 1,000 years of history, Warwick Castle blends immersive storytelling with live entertainment to create unforgettable experiences for guests of all ages.

About the Opportunity

As an Attractions Host, you'll play an active role in delivering thrilling historical shows such as The Legend of the Trebuchet, assisting with daily operations, guest engagement, and evening events. This seasonal role offers variety, performance experience, and customer service development, all within a unique heritage setting. Enjoy benefits like monthly bonuses, staff discounts, and free entry to Merlin attractions worldwide.

What We’re Looking For

Excellent customer service skills
Friendly, enthusiastic attitude with a passion for guest experience
Physically fit (for participating in the trebuchet show)
Awareness of health & safety practices
Flexible availability, including weekends and bank holidays

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