Assets Department

Technical Officer – Disrepair, Damp and Mould

£33,366 – 37,938 per annum

plus, essential car user allowance

Site Based

37 hours per week

Permanent

Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.

In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit.

Working for Tamworth Borough Council is more than just a job, it’s about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can’t do this without skilled and ambitious workforce working in a positive environment empowered to do their best.

It is an exciting time to be joining the Assets Department as we work to enhance the delivery of good quality and safe homes. Part of these changes involves creating a specialist team to work on our homes and proactively with our tenants when we may fall short of the quality standards expected. As such, we have created a new role of a Technical Officer who will specialise in tackling issues of disrepair throughout our residential portfolio and take a lead in our response to preventing issues of damp and mould arising.

The main areas of responsibility include:

Providing technical expertise in relation to disrepair and damp and mould, progressing cases from referral to successful completion.
Undertaking investigations of cases to diagnose issues, propose practical and cost-effective solutions, prepare and check reports and schedules of work, and supervise and contract manage works to completion, supporting the notion of ‘right first time’.
Delivering excellent customer service and updates to residents and colleagues, ensuring service standards and KPIs are met and exceeded.
Managing the administrative officer and team performance, inputting into service improvements and innovation in practice.

The successful candidate will have:

A professional qualification or significant relevant experience in building, surveying, disrepair, or similar other construction related environment.
Ideally accredited by RICs or CIOB.
NEBOSH / IOSH and HHSRS qualifications desirable.
Strong technical knowledge of building maintenance and construction.
Experience of managing disrepair and high-level damp and mould cases from referral to completion.
Comprehensive understanding of health and safety legislation in relation to property management.
Proactive and practical problem-solving skills.
Experience of managing projects, contracts and contractors. Excellent communication and negotiation skills.
Good prioritisation and time management skills.

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance.

For an informal discussion about the role please contact Amanda Matthews at amanda-matthews@tamworth.gov.uk or Lucy Mitchell at lucy-mitchell@tamworth.gov.uk

For further information, to view the job description and to apply please visit Tamworth BC Jobs.

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please contact recruitment@tamworth.gov.uk.

Closing date: 26^th May 2025

Interview date: week commencing 9^th June

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.

Tamworth Borough Council

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Technical Officer - Disrepair, Damp & Mould