Responsible for handling high volume administrative and transactional activities related to employee on/off boarding, leave management, compliance, records management, and retention. Ensuring all enquiries are accurately addressed in a professional, efficient, timely manner.

Responsibilities

Supporting a broad range of HR transactional activities including, but not limited to:
Onboarding – coordinate admin for new starters; drafting and sending formal offer letters and contracts, maintain the new starter and recruitment tracker, inputting employee data on HR systems and collecting employment references, ensuring all right to work documentation is obtained.
Absence management – supporting both HR Advisors and managers with annual leave and sickness queries as well as sickness absence scores (Bradford Factor) and maintaining records and data.
Coordinate the administration for maternity, paternity and sabbatical absences.
Employee changes – drafting and sending formal change letters and contracts for employment changes such as promotions, flexible working requests, salary increases.
Payroll – coordinating with the payroll team each month of any payroll impact changes for employees.
Rewards & Benefits – issuing rewards vouchers and maintaining the spreadsheet as well as managing the admin for the annual flexible benefits scheme enrolment.
Leavers – coordinate admin for leavers; drafting and sending formal leaver acknowledgement letters, maintain leaver tracker, inputting data into HR systems, analysing and reporting on leaver trends.
Maintaining personnel files and updating internal databases with employee details.
Proactively seeking system improvements and updates.
Support the annual Pay review process and administration.
Answering HR queries from employees.
Sending weekly communications using an internal communications tool.
Raising PO’s/Processing invoices.
Provide an efficient internal service by adhering to pre-set service standards / SLA’s and costs with customer satisfaction.

Knowledge and experience

Excellent organisational skills with an ability to prioritise work, with good attention to detail.
Excellent written and verbal communication skills.
Excellent problem-solving skills: ability to research and resolve problems in a timely manner and work on more than one issue simultaneously, with the ability to priorities urgency of requests.
Proficient knowledge of Microsoft Office to include Word, Excel, Access, and PowerPoint.
Passion for learning: demonstrating curiosity and making the most of opportunities to learn, improve and innovate.

Desirable

Experience with HR software ideally: Cascade; other HRIS
CIPD ‘Foundation’ or ‘Associate’ level would be desirable but not essential.
Associated degree in business administration or related field or equivalent work experience desirable.

Working with ricardo

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Wellbeing and work-life balance

Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our People are important to us, and we take pride in our wellbeing programs and policies that support individuals including flexible working, careers policy, mental health first aiders and readily available support through our extensive Employee Assistance program.

Ricardo

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